Smith's Automotive

Dustin Bielecki a year ago

I went here for an inspection. They said my front sway bar was bad - didn't see anything except some surface rust and the paint coating chipping. Figure it's because they charged ~$1200 to replace and mostly made money by marking up part cost. The real kicker and reason I'm leaving this review is that they installed it UPSIDE DOWN, not sure how they didn't realize but within a month or two the bushings wore out on the connectors (resulting in loud clunking noises when driving). I had to replace the connector bushings and flip the sway bar so it's in the proper orientation. So in short, they fixed something that wasn't really broke and did it wrong creating an actual problem.

Conrad Shaw a year ago

I love Skip and the guys. I trust them to do a great job with my Honda Fit, communicate well, treat me like a human being, and keep prices reasonable. I'm going back to Smith's any time I don't absolutely need to go to the dealer.

Grant Quesnell 2 years ago

Honest repair shop. Skip has a really good crew of competent mechanics. Pricing is fair with no surprises, and the communication is excellent. They’re within walking distance of my house and that makes it even better. Thanks again fellas.

Ken Russell 2 years ago

We were in dire need to have our car’s ac system repaired as my pregnant wife of 7 months had been driving it around during this hot summer. Smiths was able to quickly get our car looked at. They also worked with our car warranty provider to get the repairs completely covered. The whole time they were very communicative and kept us current on their progress and anticipated completion. We got lucky to find smiths and would definitely take our cars back here again!

Matt Thompson 6 years ago

I have had my car at this location on three occasions now and I have been impressed and satisfied each time. The guys at this shop are polite, timely, and do the job right. I have received images of the parts that need to be fixed, detailed information on the condition of my car, and explanations as to how the repairs were done. This shop does business with honesty and integrity and gives a solid warranty to stand by their work. When I leave Smith's Automotive I feel reassured that my car is in good working order and that the job was done right. I highly recommend them to anyone in the Capital Region who is looking for a honest and high quality auto body shop.